Frequenlty Asked Questions

What is Live Freelancers?

Live Freelancers is a place for freelancers who are willing to provide you with online support to your questions and problems. Online support includes online chat , audio / video chat and screen sharing.

What kind of questions can I ask ?

Any Questions !

You can ask any questions as long as there is a qualified freelancer who knows that answer.

How to pay freelancers? Do I have to pay even if I'm not satisfied ?

During a chat session with a freelancer, you can either start a timer (to pay them per minute) or to award them a one time fee.

Awarding a freelancer is when you ask a question , and got an answer that you really like. You can then award freelancer by ANY amount you see good for the type of question or as per agreement between you and freelancer.

Starting a timer is another way to pay. Where freelancers guarantee their award.
You can set the amount to pay per minute that you see good for the type of question.

What other methods to pay a freelancer?

You can choose to pay freelancers directly , or set a milestone payment where you guarantee your work and freelancer guarantees his/her money.

What exactly a milestone payment is ?

Milestone payments are payments to freelancers which are on hold. That means freelancers do not get the money until you release it to them. And the payment can only be canceled by freelancers.

It's used to protect both, the hirer and freelancer.

How can I deposit money into my account ?

You can use PayPal to deposit money into your account . Other depositing options are coming soon.

Can I withdraw money that I have deposited into my account ?

Yes.

LiveFreelancers.com Fees ?

For Hirer's: 7% paypal fees charged by Paypal, while depositing money into LiveFreelancers.com

For Freelancers: 10% for Chat Timer, Chat Awards

For Everyone: 10% Fees will be charged for all withdrawals requested to Paypal(Including the Money deposits you make).

Trouble Shooting Connection Issues

90% of the connection issues are caused due to firewalls installed on the user computers. If you are having connectivity issues with the other party while communicating via Text/Audio/Video chat or Screen Sharing or sending files, please try disabling your windows firewall or any other firewall programs like AVG, Mc Afee.

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